Welcome to GradSwagBag. Our mission is to take your graduate's pictures off the shelf and BRING THEM TO LIFE with custom apparel and gifts. Let us help you share those memories with the WHOLE family! Get your GradSwagBag Fan Gear TODAY!
Frequently Asked Questions
What if I do NOT have clear pictures?
We ask that you use CLEAR quality pictures because they will look more vibrant on your apparel and gifts. Please note if you submit blurry pics, we reserve the right to cancel the order and refund. Blurry photos raise a brand quality concern and at GradSwagBag we pride ourselves on HIGH QUALITY PRODUCTS. Please contact help@gradswagbag.com with questions.
What is your exchanges, returns and refunds policy?
Due to the custom nature of our products there are no returns, refunds or exchanges. If there is an issue, pleae contact - help@gradswagbag.com and we will work with you to resolve the issue. Quality customer service is a priority at GradSwagBag!
What Shipping Methods Are Available?
You have the option to chose USPS 3 Day Priority or UPS 1 Day Delivery for faster receipt of your order.
What is the processing time for my order?
Currently our processing time is 7 to 10 business days due to the high volume of order for Grad Season.
After processing time - we ship which could be an additional 3 business days depending on the chosen shipping method.
Please order EARLY! Last minute orders will incur an Expedite Fee.
Please contact help@gradswagbag.com with questions.